Customer Service Excellence
Samson Liu, Brad Cleveland, LLC
July 20, 2021
Customer Service Excellence
- Brad Cleveland
- Brad Cleveland, LLC
Brad Cleveland has spent 30 years as a consultant in customer service, providing him unique perspective and expertise to offer insight into the issues facing Evergreen® leaders in this area today. In this talk from Tugboat Institute Gathering of Teams 2021, Brad describes both common missed opportunities and steps that leaders and teams can take to make a difference for their customers.
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